When you purchase products or sign-up to receive our catalog or product up-dates, you will be providing us with personal information. Personal information includes your name, phone number, address and e-mail address along with other information by which you can be personally identified.
If you provide us with your e-mail address, you will be registered to receive our Port Austin Level information. This includes special offers and notices of clearance items, as well as company news. You may subscribe or unsubscribe to the e-mail newsletter at any time. We do not share or sell e-mail addresses.
SECURITY: At Port Austin Level we believe that all Internet transactions should be convenient, reliable and secure. When you use our secure order page you can be assured that all of your personal information remains secure.
Your personal information, including your credit card number is passed to us via a secure channel called a Secure Socket Layer (SSL). This high-grade encryption ensures that no one can intercept your credit card information while it is in transit from your computer to our web site. If you still have concerns about ordering products over the Internet, please call us at 1-800-835-1798 to place your order.
CREDIT CARD GUARANTEE: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
INTERNET: Orders placed on our website will receive a freight quote by return e-mail and must be confirmed before your order will be processed.
PAYMENT TERMS: Please pay by invoice. Address to Port Austin Level, PO Box 365, Port Austin, MI 48467. All payments are due in US funds only. VISA, MASTERCARD and DISCOVER are accepted. Our terms are net 30 days. Invoices not paid in 30 days are considered past due and are subject to late fees 2.5% monthly, minimum charge $1.00. Statements will be sent to past due accounts. Customer agrees to pay all costs and expenses incurred by Port Austin Level in the enforcement of any of the company’s rights caused by delinquent payments, including attorney fees. All such claims are herby waived by customer.
REPAIRS/REPLACEMENTS: We repair ALL American made levels. Ship to 130 Arthur Street, Port Austin, MI 48467, include your name, return address, phone number, if an estimate is needed, and what you would like done to your level. All levels to be repaired must have shipping charges to us prepaid, C.O.D. shipments refused. Estimates available upon request, this will delay return shipping. Average repair time is three weeks, plus shipping time. We willingly back our warranty but reserve the right to determine whether a level will be repaired or replaced. We will not replace a repairable level.
SHORTAGE/DAMAGE: In case of shortage or damage, notify Port Austin Level immediately. All claims must be made within ten (10) days. In the event of either obvious or concealed damage, you must notify Port Austin Level within 10 days of receipt, retaining both goods and damaged packaging for possible inspection by the carrier. Replacement of items may be made immediately if you so choose, and will be invoiced. Credit for the original net invoice price will be issued provided that the above conditions have been met. This procedure applies with equal force to goods that we drop-ship to customers.
LIMITED WARRANTY: We willingly back our warranty. Every level of our manufacture is guaranteed to be free from imperfections of material or defects in workmanship and, when so defective will be repaired or replaced. Under no circumstances will we assume the breakage where flaws do not appear, nor will we replace levels which have defects from abusive treatment. Articles claimed defective must be returned direct, shipping charges prepaid for inspection.
LIABILITY: Port Austin Level is in no way liable for claims in incidental or consequential damages connected with the manufacture, sale, delivery or use of any of its products. We follow all applicable OSHA Codes and Regulations for use with all Port Austin Level products. Although every attempt is made for complete accuracy, Port Austin Level is not held responsible for typographical or pictorial errors in their website. Port Austin Level reserves the right to change the warranty/policy without written notice.
COPYRIGHT: The Port Austin Level website is copyrighted. No portion of the website may be reproduced without the express written permission of Port Austin Level. Violators may result in prosecution.
Effective Date: April 21, 2007